IESC is a nonprofit organization dedicated to equitable, sustainable economic growth in developing countries. We believe that a robust private sector is the cornerstone of resilient economies and stable countries. For more than 50 years, IESC has focused on market-driven private enterprise development and has delivered multifaceted programs that increase the availability of financial services in developing countries worldwide. IESC has successfully delivered micro, small and medium enterprise (MSME) finance programs around the world, most recently in Liberia, Mali, Tanzania, Lebanon, Georgia, Iraq, Egypt, and Yemen. Since 2009, IESC has facilitated loan guarantee-backed loans worth $17 million in five countries and $43 million in total loans, with 30 percent of loan funds to women-owned MSMEs.
IESC seeks to hire a Senior Program Manager in its financial services practice area. The Senior Program Manager, reporting to the practice lead, has administrative, technical, and management responsibilities related to the execution of specific programs in the financial services practice area. The Senior Program Manager will allocate his/her time equally to program management and new business development. The Senior Program Manager engages in specific new business activities under the guidance of the IESC practice lead responsible for that effort. The Senior Program Manager supervises a Senior Program Associate. It is anticipated that the Senior Program Manager will travel up to 20% per year.
The Senior Program Manager will be responsible for the home office management of programs assigned and will:
- Support field office leadership to deliver technical solutions within a framework of compliance and solid financial management.
- Ensure program deliverables are met and on schedule and that program activities are compliant with client agreements, government regulations and IESC policies and procedures.
- Lead the development of program technical deliverables including work plans and annual reports in collaboration with the COP.
- Respond to client requests and questions and ensure timely drafts and submissions of consents, approvals and/or waivers.
- Manage the financial relationship between the field and the home office including approval and review of cash requests, field expense reports, and budget review, as well as coordinate pipeline and accrual submissions.
- Manage, monitor and report on budget expenditures and forecasting.
- Manage the monitoring and evaluation activities of a program including contributing to the finalization and submission of program work plans, performance monitoring plans (PMPs) and quarterly, annual and other reports.
- Oversee the employment of full-time field and home office staff.
- Oversee the fielding of short-term and long-term technical assistance and volunteer projects.
- Manage the relationship with all subcontracted organizations on a program.
- Promote program success by overseeing the collecting, writing and distributing of success stories, case studies, photos and outreach at events.
- Attend informative events related to the subject matter or region of a program to network and learn information that could be valuable to program activities.
- Support knowledge management within the practice including overseeing the capture of and articulating success stories, best practices and lessons learned.
- Supervise a Senior Program Associate.
Under the direction of IESC practice leads that are the proposal lead on particular new business efforts, the Senior Program Manager will:
- Lead specific sections of a proposal following the release of a procurement including developing the technical or cost proposal.
- Engage in proactive new business development, such as developing concept notes and white papers that build on current IESC programs.
- Identify and negotiate with local partners for new business development.
- Represent IESC on new business trips to engage and negotiate with local partners and gather information for technical proposals.
- Translate development experience into new business strategy and capture.
- Be responsible for the research, writing, verification, and distribution of IESC organizational qualification and past performance reference material.
- B.A. required, M.B.A. or M.A. in International Affairs/Economics/Development or related field a plus.
- Experience with USAID or other donor programs required.
- Minimum of seven years of experience in international development.
- Experience managing access to finance international development programs from the headquarters of an NGO or contractor.
- Experience in new business development in access to finance programs, preferably in response to USAID solicitations.
- Prior supervision experience.
- Strong budgeting experience.
- Ability to prioritize among multiple competing requests.
- Self-starter, detail-oriented, thorough and well organized.
- Excellent written and oral communication skills.
- Well-developed interpersonal skills.
- Fluency in English required.
- Proficiency or fluency in French is a plus.
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