The Consulate General of Canada in New York is seeking to hire Program Support to work in the Immigration Section.
Section: Immigration, Refugees and Citizenship Canada (IRCC)
Location: Consulate General of Canada, New York
Level: LE-04, Step 1
Position title: Program Support
Position Number: 308465
Competition no: 2018-01
Date posted: January 2, 2018
Closing date: January 20, 2018
Starting salary: $46,703 USD per annum (plus benefits)
Employment Tenure: Indeterminate. This competitive staffing process may be used to create an eligibility list of qualified candidates for this position or a similar position at the same level with various tenures, including indeterminate, term, emergency, and/or acting opportunities at the Consulate General of Canada in New York, which might arise in the 12 months following the completion of this competition.
All applicants must:
Summary of Duties:
Under general supervision provides multi-task support services to office operations. Exercises initiative in seeking out information to complete files or tasks. Requires a general knowledge of established guidelines.
Provides information and assistance to internal and external clients in person or electronically to facilitate their compliance with requirements, or their understanding of application processes.
Enters and validates information in departmental on-line systems; reviews applications and documents; identifies shortcomings including incomplete applications, missing, or irregular information. Processes fee payments and prepares documents for refunding of fees.
Maintains filing system, searches internal systems and accesses departmental websites to search or track information.
Utilizes office equipment such as a computer, photocopier, scanners, fax machines, specialized printers, biometric capturing equipment, and telephones.
Researches information systems to support information gathering for the processing of the file or application and to support program integrity.
Translates and interprets written and verbal information as required.
Conditions of employment (must be met):
Candidates must demonstrate clearly how they meet the Education and Experience requirements listed below.
Fluency in English (both oral and written).
Successful completion of secondary education.
Candidates who meet the Education and Experience requirements will be assessed on the following
qualifications. The assessment may be a written test, an interview, an in-basket exercise, a skills test, or any combination of these methods.
Selection procedure: The staffing process will consist of a review of all applications to ensure that applicants meet the essential requirements. Please note that failure to meet any of the essential qualifications eliminates candidates from further consideration in the competition. Only those applicants who meet these will be contacted by the Human Resources Section for an interview and/or other form(s) of assessment (a written test, an in-basket exercise, and /or a skills test) of the Rated Requirements for the position. All candidates are required to show proof of legal status to live and work in the US. Reference verifications may also be carried out.
The Consulate General is committed to conducting inclusive, barrier-free selection processes.
The Consulate General offers a competitive salary, generous leave and a strong benefits package to include medical, dental, long term disability, and a retirement savings plan to name a few.
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