This position is located in the Office of the Under-Secretary-General for Political Affairs. The Office of the Under-Secretary-General for Political Affairs is charged with the overall policy direction, supervision and management of the Department. The Public Information Officer reports to the Senior Strategic Communications and Public Affairs Officer and serves as a member of the Under-Secretary-General's team.
Within delegated authority, the Public Information Officer will be responsible for the following duties:
- Review internal and external communication flows and help to develop an overarching vision and communications strategy in support of Departmental objectives;
- Monitors and analyzes current events, public opinion and press, identifies issues and trends, and advises management on appropriate action/responses;
- Undertakes activities to promote media coverage (e.g. press conferences, interviews, press seminars and other special activities) of priority issues and/or major events, to include development of a media strategy and action plan, initiating pro-active media outreach efforts, proposing and arranging press conferences/media coverage, disseminating materials and consulting with press on approach/story angle and other information requests, undertaking appropriate follow-up action and analyzing and reporting on the impact of coverage;
- Track DPA activities and work with colleagues to develop and produce multipurpose content for internal and external platforms; - Manage DPA's intranet, facilitate its upgrade and promote its usage; and continuously produce relevant content;
- Produces or oversees production of a specific type or types (e.g. print, broadcast, etc.) of information communications products (e.g. press kits, press releases, feature articles, speeches, booklets, brochures, backgrounders, audio-visual materials, radio spot program, etc.), to include proposing topics, undertaking research, determining appropriate medium and target audience, preparing production plans, writing drafts, obtaining clearances and finalizing texts, editing copy, and coordinating design approval, printing procedures and distribution;
- Prepares, on the basis of official UN documentation and other sources, initial drafts of articles or chapters for inclusion in UN newsletters, periodicals, reports and books;
- Initiates and sustains professional relationships with key constituencies. Regularly liaise with field-based communications focal points and strengthen information sharing within the Department, including by introducing enhanced information tools and products;
- Acts as focal point on specific issues, monitoring and reporting on developments, responding to inquiries, etc. Represent the communications team at substantive and thematic inter-agency working group meetings as required. Contribute as required to DPA external communications activities;
- Participates in selecting the information transmitted to key constituencies;
- Provides guidance to, and may supervise, more junior staff;
- Perform other related duties as required.
- Professionalism: Knowledge of the full range of communications approaches, tools, and methodologies essential to planning and executing effective campaign strategies and programmes, e.g. campaign management, media operations, marketing and promotion, audience outreach, message targeting. Ability to rapidly analyze and integrate diverse information from varied sources. Ability to identify public affairs issues, opportunities and risks in an international environment. Ability to diplomatically handle sensitive situations with target audiences and cultivate productive relationships. Knowledge of relevant internal policies and business activities/issues. Ability to produce a variety of written communications products in a clear, concise style. Ability to deliver oral presentations to various audiences. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;
- Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed;
- Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
An advanced university degree (Master's degree or equivalent degree) in communications, journalism, public information, international relations or a related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
A minimum of five years of progressively responsible experience in public information, journalism, international relations, public relations or related area is required. Experience working within the United Nations common system or other international organization is required. Experience in web publishing and content management is desirable.
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required; knowledge of French is desirable. Knowledge of another UN official language is an advantage.
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