Human Resources Director

Partners In Health
  • Location
    Boston, Massachusetts
  • Sector
    Non Profit
  • Experience
    Mid Career / Advanced
  • Posted
    Oct 05

Position description

The staff of PIH Boston is a group of talented, passionate and bright individuals who have come together to change the world, and together have been part of exponential organizational growth. Some of them have deep experience in other not-for-profits or businesses, and many have learned on the job at PIH. As a group, they are eager to find ways to grow our management and organizational practices and to more effectively support the PIH leaders and staff at our ten sites. Supporting this team and engaging with the challenges they are facing is a highly rewarding HR opportunity. The Director of Human Resources brings intellect, curiosity, terrific coaching skills and HR best practices to guide this wonderful group. The Director of Human Resources is responsible for the delivery of comprehensive HR support to our managers and staff, through a team of HR generalists, key vendors and partners. Reporting to the Chief Human Resources Officer, the Director of Human Resources will work across all functional lines within PIH to deliver strategic initiatives, develop, implement and manage all employee relations, performance management, management coaching, employee disciplinary matters, employee engagement and cultural initiatives. The Director will collaborate with Human Resources staff at PIH sites to address employee relations issues related to PIH’s expatriate staff. The Director also will be responsible for supervising HR generalists in order to provide outstanding service to the organization.

Specific Responsibilities

  • Deliver full HR support to Boston PIH, through a team of HR generalists and external vendors and internal partners.
  • Proactively manage employee relations issues, including through use of innovative practices such as restorative justice circles and development of strategies to identify and address systemic issues.
  • Perform investigations, write up results and findings, propose appropriate response, and coach and assist managers. Facilitate and support the progressive disciplinary process.
  • Work closely with PIH Legal on compliance, legal requirements, employment policies and risk mitigation.
  • Identify, help develop and deliver training that will prepare employees to be more effective managers.
  • Support and manage organizational change initiatives.
  • Manage the implementation of core HR processes such as bi-annual performance reviews, and employee onboarding and offboarding.
  • Lead projects to maintain best practice HR work in Boston and at the sites, including international compensation and benefits.
  • Accompany HR teams at the sites, continually improving global HR practices, policies, and processes.
  • Perform other duties as assigned.


  • Bachelor's degree at a minimum; Master's degree in a relevant field a plus.
  • Knowledge of and 10+ years of experience in applying HR best practices in: employee relations, workforce planning, performance management and compensation management -- ideally in a variety of organizational settings and in roles that involved advising senior leaders.
  • Strong communication, customer relations, and analysis skills.
  • Adept at organization, documentation, and technical proficiency.
  • Team player with high level of professionalism. Must demonstrate discretion and professionalism at all times and maintain confidentiality related to organizational matters.
  • Proven track record of managing and mitigating risk to the organization.
  • Excellent analytic and written communication skills required.
  • Minimum of 8 years of management experience.
  • Comfort in dealing with ambiguity.
  • Drive for results.
  • Commitment to health and social justice.

Application instructions

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