Program Coordinator

Resolve Foundation
  • Location
    Hong Kong
  • Sector
    Non Profit
  • Experience
    Early Career
  • Apply by
  • Posted
    Oct 22

Position description

Resolve is one of Hong Kong’s newest non-profit organizations, providing a dynamic platform to empower future leaders, particularly from traditionally marginalized and underrepresented groups, with the skills, network and resources for them to know, understand, and act upon their rights for the benefit of the communities they represent and drive a more inclusive Hong Kong. We provide a signature social justice fellowship program combining leadership development, human rights education and campaigning skills. Resolve stands for Rights, Equality, Solidarity, Organization, Leadership, Voice and Empowerment. Our vision is for a more inclusive Hong Kong, where every voice has a say in its future. Learn more at

Purpose of the role and responsibilities

As we embark on a new phase of our growth outlined in our 2018-2020 Strategic Plan, we are seeking a Program Coordinator to support Resolve’s programs management with a specific focus on the execution of the programmatic activities and the coordination of our constituents. Working under the supervision of Head of Programs, you will be contributing to a new and dynamic organization by playing a key role in ensuring the quality of our participatory programs, hence supporting Resolve’s fellows and alumni to effect positive change in the social justice and inclusion field. This role is perfect for someone looking to take on a new challenge, to be part of a passionate and purpose-driven team and who is looking to contribute to a new organization working to embetter Hong Kong society through community empowerment.

Scope of duties

Programs Management Support

  • To engage in the planning, execution, monitoring and evaluation of Resolve’s Social Justice Fellowship Program and Alumni Engagement Program, with a focus on the implementation and logistical arrangement of programmatic activities and programs-related events.
  • To support Resolve’s communication on programs by drafting and publishing key documents including but not limited to fellows’ biographies and mentoring pairing announcement and to participate in the programs’ media work.
  • To regularly input to Resolve’s monitoring and evaluation systems, included but not limited to fellows and alumni progress and work, and advise Head of Programs on progress and/or adjustments as appropriate.
  • As Resolve’s key liaison with the fellows and alumni, to nurture and foster a collaborative and positive environment for Resolve's group of fellows and alumni, supporting them to achieve their own goals within the scope of Resolve's vision, mission and priorities.
  • To keep abreast with the relevant policy developments in Hong Kong/deliberations in the public eye, assisting in scouting opportunities for fellows and alumni and communicating with them about opportunities for engagement.
  • To conduct best practices research and literature reviews on community empowerment and human rights education to provide Resolve’s team with recommendations to perfect programs and innovate action.
  • To assist in scouting out collaboration opportunities with external stakeholders, including but not limited to NGOs partners, record relevant partnership experiences and liaise with partners to ensure long-lasting relationship.

Organization Management Support

  • To participate in Resolve’s team growth by leading the recruitment of interns and volunteers and managing some of their assignments.
  • To support and participate in organization wide activities such as team meeting, internal social activities and staff-wide functions and events.
  • To attend and represent Resolve at events and functions, where appropriate and needed.
  • To assist in securing in-kind sponsorship and writing grant applications to ensure sustainable implementation of programs’ various components.
  • In collaboration with other members of the team, to support the development of programmatic budgets, input costs and monitor expenditures.
  • Other duties as required.


  • A Bachelor's degree in a related field, such as human rights, government and politics, public policy, social work or other equivalent discipline.
  • A minimum of 2-3 years experience in the human rights, social justice and inclusion as well as awareness of how those issues play out in Hong Kong.
  • Exceptional oral and written communication skills, including with people from diverse cultural and ethnic backgrounds.
  • Bilingual fluency in Chinese (Cantonese) and English.
  • Exceptional digital fluency, including Microsoft Office, Google-based platforms.
  • Must have right to work in Hong Kong.
  • Some previous NGO experience is a plus.


  • Strong interest in participatory processes and human rights-based approach.
  • Team-player and able to work with diverse groups of people.
  • Exercises discretion and able to maintain confidentiality.
  • Honest, strong work ethic and committed to personal integrity.
  • Creative mindset and innovative spirit.
  • Resourcefulness, energy and enthusiasm.
  • Excellent time management skills and ability to manage multiple deliveries at the same time.
  • Strong research and analytical skills including problem-solving skills.

Application instructions

Please apply by sending a statement of interest and your CV with the subject line “Program Coordinator” by November 6, 2018.

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