The KAUST Gifted Student Program (KGSP) is a prestigious scholarship program sponsored by the King Abdullah University of Science and Technology (KAUST) for STEM students from Saudi Arabia pursuing undergraduate degrees at top institutions in the United States. Within KGSP, there are two advising tracks: undergraduate degree-seeking students; and pre-college Foundation Year students. This position opening is for a Student Advisor, Undergraduate.
The Student Advisor requires advanced project management skills to support several ongoing complex advising initiatives and the near and long-term strategic planning intended to support the Program’s continued success. The Student Advisor will assist in specific program planning, development and administration; while advising a caseload of current KGSP students on a diverse set of issues related to their academic progress, including STEM degree completion at highly competitive US universities, career planning and exploration, and scholarship compliance. Advisors provide 24-hour emergency assistance, including on-call counseling and problem-solving and/or immediate response and escalation due to health or personal emergencies. The Student Advisor travels extensively, including numerous trips of 1-2 weeks throughout the academic year to US universities in order to meet students and academic staff and to participate in milestone events with students and KGSP leadership and overseas to KAUST for up to three weeks working to prepare the cohort of students to be successful while attending university in the U.S. The Student Advisor represents IIE and KGSP externally to program partners including high level university contacts and regularly liaises with members of the sponsor management team to discuss individual student cases and implementation of advising-wide initiatives.
• Serves as main point of contact for a caseload of participants and their host institutions.
• Develops an individual development plan for each participant, working with them on action plans related to utilization of academic success resources, personal skills development, and pursuit of professional opportunities and/or identification of a suitable university application submission plan
• Monitors, tracks, and reports on participant academic or professional progress, conduct, well-being, and program compliance.
• Provides primary input on student progress to sponsor on contractual weekly, monthly, annual, and ad-hoc reporting timelines.
• Oversees the submission and review of student status change requests, including change of major, leave of absence, and course withdrawals.
• Conducts institutional outreach to university partners on behalf of IIE and KGSP.
• Provides 24 hour emergency support, connecting participants to local resources and coordinating follow-up as necessary.
• Maintains participant data in Client Relationship Management (CRM), following established processes.
• Assists in the planning and implementation of regional and global events, including orientations.
• Coordinates special advising and cross-functional projects as assigned by Advising Team Lead.
Education and Work Experience:
• Requires a Bachelor's degree in order to apply a working knowledge of the theories and principles in a specialized field or work discipline.
• Requires at least five years of related work experience.
Knowledge Skills and Abilities:
• Strong understanding of international participants and ability to manage cultural and counseling issues • Broad knowledge of assessment, training, and advising tools
• Project management, time management, and administrative skills;
• Strong interest and ability to work effectively in a team environment; Excellent interpersonal and communication skills, both oral and written
• Ability to interact with all levels of staff and clients, ability to exercise discretion on confidential matters
• Prior knowledge of international student advising and/or STEM student advising preferred.
Work Conditions & Physical Demands:
Essential functions are performed in a general office setting with low noise. Job demands may require long periods of sitting; telephone work and/or computer work, as well as interactions with other team members and external stakeholders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
IIE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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