Community Coordinator

Position description

Positions in: CAMEROON, KENYA, NIGERIA, SENEGAL, SOUTH AFRICA, TANZANIA. UGANDA, BURKINA FASO, CÔTE D’IVOIRE, MALI, NIGER. 

Do you want to help us grow CfA’s network of Communities of Practice across Africa?

Code for Africa (CfA) has immediate vacancies for a full-time bilingual Community Coordinator (French and English speaking), to join our Communities team. This role can be based in one of our hubs in Burkina Faso, Cameroon, Côte d’Ivoire, Kenya, Mali, Nigeria, Senegal, South Africa, Tanzania, or Uganda, though exceptional candidates from other African countries will also be considered. 

Candidates must have demonstrable experience in community management or a related field, project management skills, and excellent written and verbal communication skills. Bilingual applicants in French and English will have an advantage.

The role offers an exciting opportunity to help nurture CfA’s Communities of Practice(CoP). CfA’s Communities Team is building and nurturing CfA’s flagship networks, such as the africanDRONE community, African Fact-Checking Alliance network (ACFA), Hacks/Hackers, sensors.AFRICA network (EcoSense Collective), WanaData, and the African Wikipedian Alliance (AWA) and the Wikipedian-in-residence (WiR) community, with a network of more than 1500 members across Africa. These networks engage professionals from various fields such as journalism, data science, fact-checking, technology, research, and more. 

The successful candidates will work as part of a multinational and multilingual team using digital collaboration tools to create content for a global audience and international media partners.

Qualifications

Required: minimum requirements include:

• At least 2 years of experience in community management or a related field, including organising and coordinating offline, online, and hybrid local and international events/community outreach.
• Excellent project management skills, with the ability to handle multiple priorities, meet deadlines, and deliver high-quality results..
• Proven experience engaging with a wide range of stakeholders, including journalists, data scientists, technologists, researchers, academic professionals and building relationships with diverse audiences.
• Experience delivering on contractual project requirements and producing regular reports for monitoring purposes.
• Comfortable with facilitating training and mentoring sessions.
• Excellent bilingual communication skills in French and English,  written and verbal, for large and small groups, via email, phone, and in person.
• Ability to work creatively and accurately under pressure with excellent attention to detail.
• Experience working with a multinational and fully remote organisation.
• Familiarity with collaboration tools such as Slack, Google Drive, Trello, and other digital platforms used for community management.

Preferred: candidates who are able to demonstrate the following will have an advantage:

• Experience managing and building a community online
• Experience in the technology, non-profit, or media environments.
• Understanding of database management and proficiency in spreadsheets.
• Experience managing content distribution, such as blogs and stories through various channels, including social media, and websites (Medium, WordPress).
• Experience in strategic communications using social media platforms. 

Language and Location Requirements:

• Location: Cameroon, Kenya, Nigeria, Senegal, South Africa, Tanzania. Uganda, Burkina Faso, Côte d’Ivoire, Mali, Niger. Exceptional candidates from other African countries will be considered.
• Languages: English and French 
• Preferred but not required: Swahili and any other African Languages

About the Role:

As Community coordinator, you will manage communities’ activities across the communities programme (such as planning and coordinating monthly and quarterly events), foster and encourage community member engagement and maintain sustainable relationships with new and relevant stakeholders and partners across Africa and beyond. You will also support Communities-related projects, including managing fellowships, facilitating training and mentorship, and marshalling resources.

The ideal candidate will have strong strategic analysis, research, and critical thinking skills, as our projects are varied and fast-paced, requiring the ability to understand and learn new things quickly. They should possess a keen attention to detail, be comfortable handling multiple tasks with multiple ongoing deadlines, and have previous experience working with digital collaboration tools such as Slack, Google Drive, and Trello.

Responsibilities: Your daily responsibilities will include:

• Coordinating and managing CfA’s pan-African community activities
• Organising, coordinating and facilitating community events, including monthly meetups and quarterly continental events, both online and offline.
• Identifying gaps and needs within the communities and developing appropriate and effective programmes tailored to meet those needs.
• Monitoring and evaluating programme effectiveness and community member feedback to improve programme outcomes.
• Facilitating and delivering training, skills coaching, and mentoring for community members.
• Building and maintaining relationships with community members to amplify the impact of the Community’s initiatives.
• Cultivating partnerships with development-related organisations such as governments and CSOs.
• Growing community membership and ensuring effective engagement with all community members.
• Developing assets that can be leveraged to inform and energise CfA’s partners, stakeholders, and community members about CfA’s Communities events and programmes, including creating detail-oriented presentations, briefings, memos, and other communications.
• Creating weekly and monthly community engagement plans.
• Reporting on all activities and managing community information while ensuring databases are up to date.

What We Offer:

• A competitive salary, subject to experience, with opportunities for performance-based growth, both in terms of career path and public stature.
• Medical insurance cover, underwritten by a remote-first provider to ensure cover wherever you are
• A dynamic workplace, with a transnational team, occasional international travel, and generous vacation benefits.
• Ongoing opportunities to learn new cutting-edge skills and techniques/technologies to future-proof yourself in a rapidly evolving industry.
• A chance to shine on a global stage, engage with international audiences and interact with colleagues around the world.

Application instructions

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