Position description
Child Houses is a community-based, independent humanitarian organization founded in 2019 by a team of Syrian and international child protection activists. Registered in the Netherlands and the United States, the organization is dedicated to transforming Syria’s child protection system by working alongside local and national actors to shift from institutional care to family-based solutions. Since its founding, Child Houses has supported thousands of children to be reunited with their families and has helped place others into safe, loving homes when no relatives were found. In one of the world’s most fragile contexts, Child Houses works to prevent family separation, strengthen vulnerable families, and ensure children can grow up in healthy environments where they can thrive.
Role Overview
The Operations Manager will play a key role in overseeing finance, procurement, logistics, administration, and HR processes for Child Houses’ Damascus office. The role requires a dynamic professional with deep knowledge of UNICEF and UN donor compliance, strong financial management expertise, and the ability to lead operational systems in a complex humanitarian environment.
Position Title: Operations Manager – Child Houses (Damascus)Location: Damascus, SyriaReports to: CEOContract Type: Full-time
Key Responsibilities
A. Financial Management & Donor Compliance
Lead financial planning, budgeting, and monitoring processes for the Child Houses program.
Ensure strict compliance with UNICEF and other UN donors’ financial rules, regulations, and reporting templates.
Prepare and submit accurate financial reports, reconciliations, and expenditure forecasts in line with donor timelines.
Maintain transparent financial records and ensure audit readiness at all times.
Monitor budget utilization, flag variances, and recommend corrective actions.
B. Procurement & Logistics
Oversee procurement processes, ensuring adherence to organizational and donor procurement policies.
Ensure transparent and competitive bidding processes, vendor selection, and contract management.
Coordinate logistics for program implementation, including transportation, supplies, and equipment maintenance.
Develop and maintain supplier and service provider databases.
C. Administration & Human Resources
Manage office operations, including facilities, utilities, and administrative systems.
Support HR processes such as recruitment, onboarding, contracts, and payroll.
Ensure adherence to labor laws and organizational HR policies.
Required Qualifications and Experience
Education:
Bachelor’s degree in Business Administration, Finance, Accounting, or related field (Master’s preferred).
Experience:
Minimum of 5 years of progressive experience in operations, finance, or administration with INGOs or UN agencies in Syria.
Mandatory: Demonstrated experience in UNICEF financial reporting and familiarity with other UN donor requirements.
Proven track record in budget management, procurement, and logistics in complex operating environments.
Skills:
Strong financial analysis and reporting skills.
Excellent understanding of donor compliance frameworks.
Strong leadership and people management skills.
Fluency in Arabic and English (written and spoken).
Duration & Conditions
Contract Duration: 7 months (renewable subject to performance and funding)
Location: Based in Damascus, with potential travel to field sites
Start Date: October 1, 2025
Application instructions
Interested candidates should submit their CV and a cover letter outlining their relevant experience and suitability for the role to:
Application Deadline: September 8, 2025 (11:59 p.m. Damascus time).
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