Chief of Service, Security and Safety

Within delegated authority, the Chief of Service, Security and Safety will be responsible for the following duties: •Leads, supervises and carries out the work programme of the Security and Safety Services at the UNHQ. •Formulates and implements the substantive work programme of the Security and Safety Service at the UNHQ using a results-based approach. •Provides strategic and executive direction for the results-based optimization of the Division’s NYHQ security assets, determining priorities and allocating resources to improve safety and security standards, systems, emergency preparedness and crisis management plans. •Coordinates work in the different areas both within the Division and Department, and with other organizations of the United Nations System, as appropriate. •Co-ordinates the work carried out by different work units under the Security and Safety Services with other agencies and bodies of the United Nations system. •Provides programmatic/substantive reviews of the drafts prepared by others. •Has overall responsibility for the security and safety of delegates, staff, visiting dignitaries and other visitors within the UN complex including all UN leased properties and the Secretary-General's residence, through the implementation of defensive measures and forestalling all possible breaches of security, taking into account the threat assessment of the United Nations Headquarters district conducted by the host city authorities. •Manages the executive protection of the most senior leaders of the organization: the Secretary-General, Deputy Secretary-General and the President of the General Assembly. •Manages the UNHQ crisis management plan and implementation, and the implementation of safety and fire safety measures at UN premises in New York. •Ensures that the outputs produced by the Security and Safety Services maintain high-quality standards; that reports are clear, objective and based on comprehensive data. •Ensures that all outputs produced by the Sections under his/her supervision meet required standards before completion to ensure they comply with the relevant mandates. •Undertakes or oversees the programmatic/administrative tasks necessary for the functioning of the Security and Safety Services, including preparation of budgets; reporting on budget/programme performance; evaluation of staff performance (PAS); using recruitment processes and selections to further implementation of the Department’s People Strategy and approaches to gender, diversity, and inclusivity; interviews of candidates for job openings; evaluation of candidates; and preparation of inputs for results-based budgeting. •Manages, guides, develops and coordinates the basic and specialist training for staff under his/her supervision. •Fosters teamwork and communication among staff within the Security and Safety Services and across organizational boundaries. •Leads on implementing Departmental strategies and action plans including on disability inclusion, anti-racism, and gender/diversity, in relation to the Service’s mandate and programme of work. •Liaises with host country law enforcement agencies, international criminal police organizations, in exchanging critical security information. •Participates in international, regional or national meetings and provides programmatic/substantive expertise on an issue or holds programmatic/substantive and organizational discussions with representatives of other institutions.

Core Competencies: •Professionalism: Knowledge of the United Nations and its subsidiary organs, as well as the application of security risk management policies and procedures to achieve results. Demonstrates effective interpersonal and diplomatic communication skills and creates an environment in which others can talk and act without fear of repercussion; places confidence in and builds trust with colleagues, staff members and stakeholders. Demonstrates networking skills and an ability to build and maintain good relations with all stakeholders; shows excellent negotiating skills and is able to influence others to reach agreements. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing. Ability to produce reports and papers on technical issues and to review and edit the work of others. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. •Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. •Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. Managerial Competencies: •Leadership: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing. •Judgement/Decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines that the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.