Learning & Development Associate

Position description

Job Title: Learning and Development Associate

Job Group: Level 3

Reports to: Vice-President, Programs and Accreditation

Salary Range: $65,000 - $80,000

FLSA Status: Exempt

Location: Remote (within the U.S.)

JOB SUMMARY

The International Economic Development Council (IEDC) is a non-profit, nonpartisan membership organization dedicated to supporting and advancing the work of economic development professionals. Representing more than 4,500 members worldwide, IEDC is the largest organization of its kind. In 2026, IEDC celebrates its 100th year of impact, marking a century of convening practitioners, policymakers, researchers, and community leaders to address complex economic challenges - from job creation and workforce transformation to resilience, equity, and sustainable growth.

IEDC is seeking a Learning and Development Associate (L&D Associate) to join its Professional Development team. Reporting to the Vice President of Programs and Accreditation, this role leads the implementation and optimization of a new Learning Management System (LMS), manages the full lifecycle of training programs, and drives adoption of industry best practices.

The L&D Associate ensures the success and evolution of IEDC’s professional development portfolio by designing and scaling high-impact learning programs for economic developers nationally and globally. The right candidate can build and operationalize learning analytics frameworks, using data and dashboards to drive outcomes and inform decisions.

The L&D Associate will collaborate with internal teams, instructors, and partners to deliver scalable, high-quality learning experiences, while developing new courses and expanding delivery formats (cohort-based, virtual, and on-demand). To be successful in this role, the ideal candidate brings experience in corporate or nonprofit learning environments, excel in stakeholder management, and value innovation. Prior experience working with a membership-based organization is preferred.

The L&D Associate will play a key role in advancing certification pathways, expanding continuing education, and strengthening IEDC’s learning ecosystem through a modern, data-driven approach.

Essential Job Functions & Key Outcomes

Key Areas of Responsibility

Training Course Portfolio

• • Manage the annual calendar to ensure effective, well-timed delivery of courses, certificate programs, and other learning opportunities
  • Manage the recruitment, support, and evaluation of course instructors
  • Determine ways to improve engagement and content delivery in existing courses
  • Manage in-person and/or virtual training course logistics
  • Establish and train IEDC staff on in-person and/or virtual course duties
  • Prioritize customer service and clear communications with registrants to ensure retention
  • Identify and implement new offerings to expand the portfolio, and in turn, add value to the economic development field and to IEDC
  • Analyze course data and metrics to identify trends, evaluate program effectiveness, and develop data-driven recommendations for optimizing our educational portfolio and generating additional value

Learning Management System

• • Lead the implementation of the Learning Management System (LMS), working with the Professional Development team to establish program pathways
  • Coordinates with the Professional Development team and the IT team to support LMS implementation and other technology needs
  • Migrate existing course materials and offerings to the new system
  • Design and maintain LMS portals to ensure optimal user experience
  • Apply course design methodologies, which may include SCORM, xAPI, and cmi5
  • Collaborate with subject matter experts to develop and update training materials and integrate the LMS with existing systems
  • Create reports and dashboards for stakeholders
  • Implement user feedback to enhance platform functionality
  • Provide technical support and troubleshooting assistance
  • Partner with Marketing/Communications to leverage system data for targeted outreach strategies
  • Provides training to instructors on enhancing engagement in virtual and on-demand learning environments

Education, Experience & Credentials

• Bachelor’s degree in a related field; Master’s degree preferred
• At least 7 years of progressive experience in training program management, instructional design, or learning and development
• Experience within a membership association, nonprofit organization, or similarly mission-driven environment strongly preferred
• Demonstrated commitment to delivering high-quality customer service and stakeholder support
• Strong attention to detail with the ability to ensure accuracy and consistency across programs and deliverables
• Highly organized with the ability to prioritize tasks, manage workflows, and maintain effective systems and processes
• Excellent written and verbal communication skills, with the ability to engage and collaborate effectively across diverse audiences
• Proven ability to manage multiple projects simultaneously, both independently and in collaboration with cross-functional teams
• Proficiency with Learning Management Systems (LMS), CRM platforms, and Microsoft Office Suite; experience with learner engagement platforms preferred. Experience supporting the implementation or launch of an LMS is highly desirable
• Demonstrated ability to operate effectively in a fast-paced environment, managing competing priorities while consistently meeting deadlines and delivering high-quality outcomes
• Collaborative, solutions-oriented mindset with a focus on innovation and continuous improvement
• Alignment with and commitment to the mission, vision, and values of the organization

Working Conditions

This position is eligible for remote work within the United States. Candidates within commuting distance of Washington, DC are considered local and have the option to work from IEDC’s offices. If not located within commuting distance of our Washington, DC office, candidates must be located in the United States, have reliable access to dedicated high-quality internet service, and be willing to accommodate an Eastern U.S. schedule of operations. This position is not eligible for visa sponsorship.

In addition, this position requires:

• • Occasional weekend and evening work
  • Some overnight, out-of-town travel (10-15%)
  • Occasional travel to the IEDC office

While performing the duties of this job, the employee is required to occasionally talk, hear, stoop, bend, kneel, frequently sit for extended periods of time; and continuously operate a computer and use manual dexterity for tasks such as keyboarding. The job requires occasional sedentary physical effort of lifting, pushing, pulling, and carrying objects weighing up to 25 lbs. The mental demands of the job include continuous comprehension, organizing and reading and writing; frequently engage in reasoning, decision making, and interpreting and analyzing data; and occasionally requires resilience.

International Economic Development Council is an Equal Opportunity Employer who encourages applications from women, people of color and other members of underrepresented groups who will contribute to the diversity of its staff. 

Benefits

IEDC has a generous benefits program that includes health, dental, vision, term life, and disability insurance, vacation and sick leave, federally recognized holidays, a cell phone allowance, a nonelective 401(k) contribution, and an annual professional development stipend.

Application instructions

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