Global Links is dedicated to improving health in communities with need locally and globally. We build partnerships with healthcare providers and share medical surplus to improve access to essential care.
Development (50%): Supports the Development team with fundraising and engagement efforts Manages the CRM donor database and donor contact management standards as a Salesforce admin with a focus on monetary donations Project manages fundraising calendar and takes the lead with print vendors Leads the prep/distribution of Annual Report and Donor Advised Fund mailings Manages our Global Giver portfolio, stewarding existing GG and recruiting new and lapsed Manages fundraising platform, Click & Pledge, and the integration of Salesforce. Tracks and enters data associated with other online donation platforms Sets up development team events in the CRM and fundraising platform. Troubleshoots database issues Researches and develops new processes that grow the development program Creates monetary donation correspondence Creates and maintains SOPs for the development team Produces Salesforce reports for fundraising campaigns Works with the finance team to reconcile accounts between Salesforce and Quickbooks. Tracks, reports on and shares media coverage. Work effectively with our IT/Salesforce team to best utilize and report on donor and engagement data Project manages Administrative Coordinator’s development support Other duties as assigned Communications (50%): Supports the Global Links program staff with communications and designs. Leads training for new staff on Salesforce contact entry during onboarding and provides additional Salesforce training to existing employees as needed Supports Global Links board committees as needed Designs external and internal digital content for fundraising and communication pieces that reflect Global Links’ branding and communication strategies. Manages social media accounts (Facebook, Instagram, LinkedIn, and YouTube). Plan digital campaigns, analyze, and report on engagement data. Create and maintain social media editorial schedules and ensure the content reflects Global Links’ branding and communication strategies. Monitor and respond to inquiries and comments on GL’s social media channels. Manages WordPress website as admin. Keeps the website up to date with upcoming events and communication pieces Manages annual program updates and maintenance Liaison with website consultant Creates monthly E-News in Mailchimp that has 10k subscribers. Creates Mailchimp campaigns to support fundraising Manages other software such as Google Analytics, Photos, Canva, Click & Pledge, Double The Donation Other duties as assigned
Strong understanding of Global Links’ mission and programs Effective oral & written communication skills; English fluency Organizational and project management skills with high level of attention to detail and follow-up Ability to maintain confidentiality of highly sensitive information. Experience with social media such as Facebook, Instagram and LinkedIn Proficiency in or willingness to prioritize learning Google Apps and Microsoft Office Experience with photo and video editing software Creative thinker with basic graphic design skills Self-motivated and able to work well in a team environment Time management skills; maintaining focus on strategic goals Preferred Skills and Abilities: Salesforce experience WordPress experience
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