Org. Setting and Reporting
This position is located in the United Nations Operations and Crisis Centre (UNOCC). The incumbent reports to the Head of the UNOCC Watch Room. The UNOCC provides rapid situational awareness and analysis of events in the field, in order to enable informed, coordinated and timely decision-making and strategic engagement on operations and crisis management at UN Headquarters (UNHQ) through 24/7 support to senior managers across the UN system.
Within delegated authority, the Associate Operations Officer will be responsible for the following duties:
•Monitors political, military, police, humanitarian, logistics and other relevant developments in assigned DPKO peacekeeping, peace-building, special political missions and non-mission settings.
•Gathers and interprets information from a variety of sources, including internet-based open source media, field mission reports and information from member states.
• Acts as an initial point of contact for Headquarters, peacekeeping missions, and Permanent Missions in New York when required.
• Interacts routinely with peacekeeping missions in the field and with other Headquarters elements.
• Acts as a designated UN Watch Officer during silent hours, weekends, and holidays.
• Tracks the overall security situation in assigned areas.
• Drafts and edits daily situation reports
• Prepares presentations, briefings and reports using visual tools.
• Prepares and updates maps of UN field missions using cartographic and information systems where applicable.
• Researches and drafts special reports related to operational issues as required.
• Responds to requests for information from senior managers at headquarters, in field missions/offices and from member states.
• Provides point of contact services between headquarters, UN field presences and permanent missions in New York when required.
• Maintains detailed and confidential contact information databases on array of UN leadership and affiliated organizations, bridging and connecting calls when requested.
• Facilitates crisis and emergency procedures when necessary.
• As part of the 24/7 staffing of the Watch Room, the Associate Operations Officer performs 12-hour shifts, alternating day and night shifts, including during silent hours, early mornings, holidays and weekends.
• Performs any other duties as requested by the Head of Watch Room or direct supervisor.
Is able to conduct independent research and analysis, identify issues, formulate options, and present conclusions and recommendations; demonstrates understanding of field mission mandates and associated regional dynamics; shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
An advanced university degree (Master's degree or equivalent degree) in political science, history, international relations, journalism and media, or a related field is required. A first level university degree, in combination with two additional years of qualifying experience, may be accepted in lieu of the advanced university degree.
A first-level university degree and no experience will be accepted for candidates who have passed the United Nations Young Professionals Programme Examination (YPP), the United Nations National Competitive Recruitment Examination (NCRE) or the General Service to Professional Examination (G to P).
A minimum of two years of progressively responsible experience in project/programme management, administration, political science, international relations or related area is required. Experience in an international operational environment is desirable. Experience with crisis management is desirable.
No experience is required for candidates who have passed the Young Professionals Programme Examination/United Nations National Competitive Recruitment Examination (NCRE) or the General Service to Professional Examination (G to P).
English and French are the working languages of the United Nations Secretariat. For this post fluency in English is required. Knowledge of French is desirable. Knowledge of another UN official language is an advantage.
Evaluation of qualified candidates may include an assessment exercise which will be followed by a competency-based interview.
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
This post is financed by the Support Account for Peacekeeping Operations. This position is funded for a period of one year. Extension of appointment will be subject to budgetary approval.
The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.
Applicants from troop and police-contributing countries who are found most suitable and recommended for selection will be given due consideration for positions in a peacekeeping operation or Headquarters support account funded positions in the Department of Peacekeeping Operations and the Department of Field Support, taking into account their contribution to United Nations peacekeeping, in accordance with General Assembly resolutions 66/265 and 67/287.
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