Global HR Associate

  • Location
    Silver Spring, Maryland
  • Sector
    Non Profit
  • Experience
    Early Career
  • Posted
    May 18

Position description

HIAS seeks a Global HR Associate to support the maintenance of the human resource management system (HRMS) in addition to other systems supported by the HR team. S/he also serves as a point-of-contact for assigned functional areas to include benefits administration, timesheets and payroll changes.

Essential Functions:

•Assists in the preparation and processing of payroll changes in HR system and is responsible for all aspects of timekeeping system to ensure employees time is entered and tracked appropriately and leave balances are accurate; communicates reminders to staff and assists employees with troubleshooting issues. 

•Performs customer service functions by answering employee requests and questions.

•Strives to ensure employee understanding of benefit programs by regularly generating communication and counseling employees/dependents as situations arise; resolves employee complaints in coordination with benefits brokers and refers difficult or very complex complaints to Global HR Manager, as needed.

•Enrolls and terminates employees in benefit plans to include health, wellness, commuter, FSAs, retirement, short-term disability, life insurance, AD&D, etc.; coordinates COBRA administration with vendor.

•Generates and reviews bi-weekly retirement and ad hoc reports with Associate Director, Payroll and Accounting and Global HR Manager.

•Supports annual open enrollment process to include arranging meetings, distributing materials and coordinating with brokers. 

•Processes monthly billings from insurance carriers; reviews billings for accuracy, codes and works with HR and Office Assistant to process for payment; resolves discrepancies with carriers; completes reports as requested.

•Acts as liaison with various insurance carriers and fosters effective relationships with client representatives.

•Reconciles benefits statements and processes HR invoices for payment.

•Maintains I-9 records for auditing purposes.

•Maintains HRIS database and processes paperwork for new hires, terminations and other status changes.

•Assists Global HR Manager with various research projects and/or special projects.

•Works with HR team to analyze and identify global staff training needs and gaps; works to facilitate employee trainings.

•Supports the HR team web-based performance management system and the annual performance review process.

Qualifications and Requirements:

•Undergraduate degree in Communication, Business Administration, International Relations or another relevant field; Graduate degree in Communication, Education or Human Resources strongly preferred.

•Familiarity with HRIS platform, preferably Paylocity or ADP. 

•Excellent interpersonal, project and time management, customer-service, organizational, and communication skills, both oral and written, to include strong editing and proofreading. 

•The ability to manage difficult situations with tact and diplomacy; multi-task in a fast-paced environment; and maintain confidentiality is critical. 

•Must be a self-starter who is detailed-oriented and possesses sound judgment. 

•Team player and fast learner comfortable working in a fast paced, ever changing environment. 

•Proficiency with MS Office, particularly MS Excel and PowerPoint.

•Familiarity with social media networking and other communication and networking sites.

•Ability to travel domestically and internationally up to 10% of the time.

•Full status to work in the United States and willingness to provide employment verification as required.

About Us:

HIAS is a global Jewish nonprofit organization working in 14 countries across five continents to ensure that refugees and displaced persons are protected. Throughout the United States, we help refugees reunite with families, resettle and become self-sufficient. Guided by our values and history, we help refugees rebuild their lives in safety and security and advocate to ensure that all displaced people are treated with dignity.

Application instructions

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