Coordinator, Education Abroad and International Exchange

University of North Alabama
  • Location
    Florence, Alabama
  • Sector
  • Experience
    Early Career / Mid Career
  • Apply by
  • Posted
    May 22

Position description

This position has been created to support the University’s efforts in providing global learning opportunities as an integral part of the UNA education experience. Reporting to the Senior Vice Provost for International Affairs, this position contributes to the specialized services provided by the Office of International Affairs to help achieve the international education mission of the University, which includes international recruitment and admissions, international student and scholar services, education abroad, the ESL program, global engagement, and international partnerships.

Essential Job Duties

• Provide a one-stop service regarding education abroad programs, scholarships, and grant opportunities; 
• Ensure that prompt and accurate advising and assistance is available to UNA students interested in overseas study, internships, work, research and other cultural experiences; 
• Coordinate UNA international exchange programs and process in-bound and out-bound exchange student applications; 
• Develop and maintain education abroad database and program information updates (e.g., student initial interest inquiry, program offerings, scholarship list, participation lists, and alumni list); 
• Plan and lead pre-departure orientation and re-entry workshops for student participants; 
• Manage the UNA Scholarships for Exchange Programs; 
• Collaborate with the business office, student financial aid, the Title IX office, and student conduct to serve the needs of study abroad students; 
• Liaise with administrative offices, International Program Offering Committee, and the University Attorney to develop, review, and update university policies and procedures regarding education abroad safety and liability guidelines; 
• Monitor US government issued alerts for travel safety, security, health, and risk management; 
• Manage the mandatory travel insurance and medical release for all UNA study abroad students, faculty, and staff; 
• Encourage and facilitate new faculty-led program development with UNA global partner universities; 
• Develop and implement post-program evaluation forms to measure student satisfaction and learning outcomes; 
• Provide proactive advising services to out-bound students participating in the Magellan Exchange and bilateral exchange programs; 
• Work with students and faculty advisors to complete the Academic Preapproval Form to ensure correct course selection and credit transfer;  
• Communicate with colleagues at partner universities to prepare logistics of students’ travel, housing, and course schedules; 
• Provide the Registrar’s office with course equivalents and grades upon receipt of the original transcript from the host university; 
• Maintain contact with individual study abroad participants regarding academic integration (hours/credits, language of instruction) and social adjustment at the host university; 
• Serve as UNA’s first point of contact in case of emergency involving UNA study abroad students, faculty, and programs; 
• Liaise with the Designated School Officials (DSOs) to ensure that incoming exchange students comply with federal regulations during their study at UNA; 
• Plan and organize information sessions on campus and at local community colleges to promote UNA education abroad programs; 
• Attend UNA Preview Days and SOAR sessions to promote education abroad opportunities;  
• Recruit and organize study abroad returnee volunteers to share their experiences with prospective study abroad participants and with local community members and civic organizations; 
• Contribute to the global learning activities and programs at UNA such as Global Learning Community, Passport to the World, and Tasting the World; 
• Perform all other duties as assigned.


• Broad knowledge of education abroad best practices, especially in the area of international risk management; 
• Strong program marketing skills and student advising skills; 
• Demonstrated ability to communicate effectively with students, parents, faculty, third-party program providers, and international partners; 
• Strong problem solving skills; 
• Demonstrated ability to work effectively, both independently and as a team member; 
• Proficient in Microsoft and Adobe software.

Minimum Qualifications

• Bachelor’s degree, required; 
• Master’s degree in international education or a related field, preferred; 
• Minimum of two years of experience in education abroad program management, required;
• Experience in planning and organizing pre-departure, re-entry, and intercultural workshops is preferred;  
• Experience in developing and managing study abroad and exchange programs, preferred; 
• Experience in studying abroad as a college student, preferred.

Application instructions

Please be sure to indicate that you saw this position on

follow us on Twitter