People Operations Analyst

Room to Read
  • Location
    San Francisco, California
  • Sector
    Non Profit
  • Experience
    Early Career
  • Posted
    Feb 27

Position description

The People Operations Analyst is a member of Room to Read’s global People Operations team and is responsible for administering critical People Operations processes that impact all phases of the employee life cycle. Additionally, the Analyst is responsible for some tasks related to ensuring that Room to Read’s global headquarters in San Francisco runs smoothly and efficiently including facilities management and reception duties.  

 This is a fantastic entry-level position for a self-motivated, detail-oriented individual who wants to be part of a fast-paced international nonprofit and pursue a career in People Operations/Human Resources. Daily tasks are predominately focused on administering People Operations processes for recruiting and onboarding, with occasional projects and potential opportunity for increased responsibility within the People Operations department. The Analyst is based in San Francisco, and will report to the Manager, People Operations.  

Duties & Responsibilities: 

Office Management: 

Facilities 

  • Manages and Liaises with building management, cleaning service, other outside vendors, and staff to ensure the office lease is administered with fidelity and the office is secure, clean, and well maintained  
  • Sign off on all facilities related invoices 
  • Update Facilities Guide and Guide to Accounts as changes occur 
  • Administer the office lease 
  • Oversee the emergency plan for the office, making changes and communicating with staff and lead the ‘Emergency Response’ team 
  • Lead space planning for the San Francisco office and administer the seating policy, coordinating desk moves with staff and IT  

Other Office Management  

  • Manage Office Management budget and order materials and supplies  
  • Create and support positive team morale and office environment through a ‘client-oriented’ approach to the work 
  • Receive calls, visitors and other guests at 465 California, which requires comprehensive Room to Read knowledge and staff roles 

HR Responsibilities: 

General 

  • Lead Event Planning with support from staff and the Events Committee to plan and execute team-building activities and events including the holiday party, staff engagement events and other smaller celebrations throughout the year  
  • Maintain People Operations employee, payroll, recruiting and insurance files on both our shared public drive and in paper storage files to ensure organization and legal compliance 
  • Maintain Global Office organization charts 
  • Ad hoc projects as assigned by the HR Manager 

HR Analytics 

  • Consolidate and prepare monthly turnover reporting with data provided by CO People Operations Managers 
  • Update Workday annually with all GO and Country Office (CO) holidays for the upcoming year 

Recruiting  

  •  Coordinate candidate evaluation related tasks for recruiters, hiring managers, and candidates throughout the recruiting process  
  • Communicate with candidates regularly via phone and email 
  • Schedule interviews, including booking travel and hotels for non-local candidates 
  • Lead the recruitment process for contingent workers (temps, contractors, and volunteers), as assigned by the HR Manager 
  • Liaise with hiring managers and candidates, create recruitment documents, review job descriptions, conduct phone/Skype interviews, documenting each step 
  • In coordination with the Recruiting Associate, manage Room to Read GO intern program: liaise with colleges and universities; post positions; schedule interviews and organize details of the program including events for interns. 
  • Primary point of contact for the Coro Foundation fellowship program 
  • With guidance from the People Operations Manager, make and negotiate offers 
  • Create contracts and addendums for new and existing independent contractors and collect and file relevant paperwork 
  • Perform reference checks for non-staff, Analyst, Associate and Manager level roles 
  • Act as the point of contact for background check vendors, conduct background checks and stay current on laws and best practices globally 
  • Coordinate and approve all job postings and update the job posting tracker as needed 
  • Create research and outreach strategies, souring candidates as needed for hard-to-fill positions 
  • Troubleshoot and user test the Workday recruiting system, and review all CO job requisitions prior to their external release 
  • Create, update and manage Workday Lessons related to the recruiting module and hiring process  

On/Off-boarding 

  • Represent the People Operations department and Room to Read to newly hired employees, including scheduling trainings, distributing orientation materials, and sending, gathering and filing first day paperwork  
  • Conduct office tours for all new hires and visitors in San Francisco 
  • Act as the main point of contact for exiting employees, answer questions, schedule exit interviews, coordinate final details. 

Qualifications

Required: 

  • Bachelor’s degree 
  • 1-2 years of work experience in a fast-paced, growth-oriented organization  
  • People Operations or HR experience and/or an interest in a career path in People Operations 
  • Meticulous attention to detail  
  • Exceptional organizational and multi-tasking skills – the candidate must be able to establish priorities, successfully juggle those multiple priorities and deadlines and consistently communicate progress and outcomes achieved 
  • Highly professional demeanor – the People Operations Analyst will have opportunities to interact with both internal staff as well as external vendors, clients, funders and should therefore have mature and highly developed communication skills, both written and oral 
  • Self-reliance and initiative – once trained in systems and procedures, the ideal People Operations Analyst will operate successfully with minimal direction  
  • Proficiency in using the Microsoft Office suite, with an emphasis on using Outlook to manage email and schedule meetings  
  • Ability to anticipate, troubleshoot and independently solve problems 
  • Ability to work independently and as part of a team 
  • Prior success working closely and building relationships with diverse groups of people 
  • Legally eligible to work in the United States; no sponsorship provided 
  • Ability to perform some physical labor  

Preferred:

  • Recruiting experience or exposure to the recruiting process through scheduling interviews or communicating with candidates 
  • Experience with Workday or other HRMS/HRIS systems 
  • Working or volunteering in a non-profit organization that is focused on maintaining high quality work and low overhead  

Compensation: 

Room to Read offers a competitive salary with excellent benefits. Benefits include health, dental, vision, long-term disability insurance, life insurance, commuter benefits and a 401K match. The non-monetary compensation includes a unique opportunity to be part of an innovative, meaningful, fun, and rapidly growing organization that is changing transforming the lives of millions of children in developing countries by focusing on literacy and gender equality in education. 

Location(s)

Global Office - Main - San Francisco

To be successful at Room to Read, you will also: 

  • Have passion for our mission and a strong desire to impact a dynamic nonprofit organization 
  • Be a proactive and innovative thinker who achieves results and creates positive change
  • Have a very high level of personal and professional integrity and trustworthiness  
  • Embrace diversity and a commitment to collaboration 
  • Thrive in a fast-paced and fun environment 

Room to Read is proud to be an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds. EOE/M/F/Vet/Disabled

Application instructions

Please be sure to indicate that you saw this position on Globaljobs.org

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