Manager, Africa & Middle East Program

  • Location
    Stamford, Connecticut
  • Sector
    Non Profit
  • Experience
    Mid Career
  • Posted
    Mar 09

Position description

Americares is a health-focused relief and development organization that responds to people affected by poverty or disaster with life-changing health programs, medicine and medical supplies.Americares is the world's leading nonprofit provider of donated medicine and medical supplies, delivering over $500 million in innovative health programs and quality medical aid to more than 90 countries and all 50 U.S. states each year. For more information,

Americares achieves its greatest impact by focusing on 4 program areas: Access to Medicines (A2M), Emergency Response (ER), Clinical Services and Community Health with an additional emphasis on 5 health themes: Women's and Children's Health, Infectious Disease, Mental Health, Health System Strengthening and Non-communicable disease with a focus on diabetes and hypertension. 

The Africa & Middle East Partnerships portfolio delivered $46 million in assistance to partners in nine countries across the region in FY2016. This assistance is centered on Americares Access to Medicine (A2M) program through the distribution of donated medicines and medical supplies and also includes project funding support and multiple country offices in the region. Last year Americares also implemented programs in maternal and child health, health worker safety and infection prevention and control, and supply chain strengthening in three countries in the region.

The Manager is part of a highly efficient and motivated team. S/he will be the responsible for supporting program and proposal development activities, project management, and general operations at our field offices in Liberia and Tanzania. Additionally, the Manager will be responsible for the effective partnership management and expansion related to our gift-in-kind partnerships in Africa and the Middle East. 


Program and Proposal Development and Reporting

  • Support the development of program strategy in priority countries.
  • Work with teams to develop program implementation strategies following Americares Project Cycle management procedures.
  • Monitor adherence to project timelines and provide troubleshooting support as issues arise.
  • Work with the Director and the field office teams to develop concept papers and proposals for private and public funding in collaboration with Americares Technical Unit and Development team
  • Conduct secondary research to support proposal and program development
  • Draft program reporting for a variety of internal and external stakeholders

Field Office Support

  • Project management for Africa programs following project cycle management principles - develop work plans and indicators for projects; monitor, track and report on deliverables; develop and manage budgets, etc.
  • Participate in program evaluation planning and assist with baseline assessments
  • Provide day-to-day support, troubleshooting and program management for Americares field office locations in Liberia and Tanzania portfolio, as designated.
  • Ensure field teams have operational support from required departments throughout the organization.
  • Serve as organizational focal point for activities being carried out at the field office.

Partnership Management, Monitoring and Oversight

  • Work with team to develop and maintain a shared understanding of partnership expectations with each partner, including nature and volume of product donations, impact on partner organization of product donations, Americares policies and standards, partner capabilities and other resources available to the partner.
  • In collaboration with team and partners, develop partnership plans to increase Americares impact (e.g., adjusting frequency/timing of Americares shipments, increasing partner capability, focusing Americares product donations on specific categories, identifying opportunities for potential Product Donation Receipt submissions and/or donor initiatives)
  • Regularly assess areas for expansion including the need/potential to develop new partnerships in order to serve communities in need and move applications through the internal approval process.
  • Oversee Annual Partnership Renewal process, ensure paperwork compliance and on-going maintenance.

Strategic Planning

  • Support the annual strategic planning process and ensure that all program and project development and implementation is aligned with Americares strategic vision.

Actively support Americares resource acquisition efforts:

  • In collaboration with the Business Development Unit, research and identify potential funding opportunities for the region.
  • Support, or lead as required, proposal development for bilateral and private funding opportunities within region
  • Support donor engagement activities as needed
  • Support fundraising as well as business and strategic partnerships development efforts

Staff Management

  • Provide leadership, day-to-day management for all direct reports
  • Foster an environment of open dialogue and collaboration
  • Create a team climate where staff members feel engaged, motivated and productive; and provide clarity, alignment, strong sense of connection, and development opportunities for direct reports
  • Conduct quarterly performance check-ins and annual performance reviews for all direct reports


  • Master's degree preferred (or bachelor's degree with 5 years of experience) with concentration in a relevant field including, but not limited to, global health/public health, international relations/development/affairs;
  • At least 3 years of related work experience including experience in:
  • Global health, medical relief, international aid or development, emergency response
  • Program development/strategic planning /program management/administration or operations management
  • Diversity of experience in different organizational capacities and cultural contexts
  • Demonstrated ability to work across cultures and language barriers;
  • Cultural/regional knowledge of sub-Saharan Africa, either as region of origin or through work experience abroad;
  • Strong track record of fact-based, proactive problem solving incorporating both demand and supply issues;
  • Experience developing grant proposals and reporting;
  • Excellent interpersonal skills and strong communications skills; ability to develop partnerships across sectors and cultures, curiosity to understand partners' interests, commitment, energy to advocate for partner with internal and external constituents;
  • Strong organization skills; attention to detail;
  • Ability to travel up to 25% of time;
  • Experience with or exposure to participatory methods in program development, implementation and evaluation preferred;
  • Background in reproductive, maternal and child health, infection prevention and control, mental health/psychosocial support, or health systems strengthening an asset;
  • Proficiency in French or Swahili an asset, but not required;
  • Must have unrestricted authorization to work in the United States.

Personal Success Factors:

  • Passion for our mission and the desire to work within the global health/humanitarian aid field
  • Predisposition to problem solving and applying creative solutions to project implementation and increasing impact in the provision of humanitarian aid
  • Ability to work independently and as a part of a team, with balanced focus on personal accountability and team goals
  • Demonstrated initiative and follow-through and self-motivation in the completion of deliverables in a deadline-driven environment
  • Commitment to excellence
  • Employment of sound judgment and decision making to actions and activities, especially as applied to planning, organizing and managing multiple priorities
  • Ability to maintain composure during stressful situations with the flexibility and adaptability to change focus and priority when needed
  • Cultural sensitivity
  • Sense of humor

Application instructions

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