Program Coordinator, Guatemala

Global Public Service Academies
  • Location
    Raleigh, North Carolina
  • Sector
    Non Profit
  • Experience
    Mid Career
  • Posted
    May 03

Position description

 The Global Public Service Academies ( offers health service academic programs in Guatemala, Belize and the USA to high school students who have a strong interest in pursuing a career in health care. With GPSA, participants experience an immersion into the local culture through 1) living for an extended period of time with host families 2) assisting the community health workers and/or clinics in the screening of diabetes and hypertension, and the weighing and measuring of babies, children and adults 3) learning about local health issues through participation in a rigorous classroom-based academic curriculum and 4) educating school-aged children on a variety of health topics. GPSA was founded with an understanding that students from high school through college can make a difference in the world. All our programs are experienced in low resource rural communities, formed around an educational collaboration with faculty and leaders from Duke University and Johns Hopkins. 


GSPA is experiencing rapid growth and expects approximately 200 high school students, college students and young professionals to participate in the GPSA 2017 and 2018 programs. We are looking for an energetic and dedicated individual to organize and coordinate activities and to provide on-site leadership for the academic programs, accounting for approximately 8 months in the year. During the academic programs, the Program Coordinator is expected to manage the Team Leaders who assist with the execution of activities and management of participants. For the remainder of the year, the individual is expected to work on projects that will contribute to the development and quality assurance/improvement of the GPSA programs. It is a unique opportunity for an independent individual with a passion in global health, to collaborate with local governmental and non-governmental stakeholders, in offering high school students a unique hands-on opportunity at providing health screenings and education to low resource rural communities. 


Under the supervision of the Assistant Regional Manager, the responsibilities of the Program Coordinator will include:

1.       Pre-Trip Coordination Activities

  • Communicating with governmental and non-governmental stakeholders to coordinate on-site health and educational activities.
  • Communicating with community stakeholders to coordinate living arrangements, transportation, and cultural activities.
  • Communicating with participants and school teachers or Chaperones, to coordinate on-line question and answer sessions and the pre-program training sessions given by the Team Leaders. 
  • Supporting the local health authorities’ work by identifying key goals for each program. 

2.       On-Site Trip Coordination Activities

  • Coordinating day-to-day activities by communicating with transportation services, homestay families, language schools and staff (includes the Team Leaders, Chaperones and Assistant Regional Manager).
  • Collecting patient data and student activity performance results.
  • Collecting participant and Chaperone feedback through an evaluation. 
  • Managing and overseeing the Leader-In-Training (returning participants) projects.
  • Managing and ensuring that all team members/participants adhere to the GPSA policies. This includes the Team Leaders, Chaperones, Leader-In-Training and participants.
  • Handling disciplinary issues, conflicts, and emergencies in an appropriate and timely manner following GPSA policies. 
  • Supporting team members in their duties through daily meetings and guidance plans.

3.       Post-Trip Briefings and Information

  • Collecting participant and Chaperone feedback evaluations including an analysis, recommendation and improvement section.
  • Writing a Program Coordinator Report regarding the program activities, including a section on recommendations and a plan for improving future programs.
  • Writing a Ministry of Health Report for the local Ministry of Health, including an analysis of the data collected from patient data and student activities.
  •  Participating in the Team Leader performance evaluation in coordination with the Assistant Regional Manager once a year.

4.       Partnership Building

  • Developing and maintaining contact with key governmental and non-governmental stakeholders.
  • Meeting with community and health care stakeholders to identify opportunities for short and long term development projects which can be executed by Leaders-In-Training.

5.       Project Development

  • Identifying the need for, developing and implementing projects which will help with the development and quality improvement of GPSA programs.
  • Developing and implementing technical support documents such as updating/creating guidelines, presentations, training material and other relevant documents. 

6.       General

  • Managing financial resources and reporting the following to the GPSA management; 1) writing a budget plan prior to each program 2) coordinating payments for housing, transportation (to and from the airport, clinics, homestays and all other activities) and language classes and 3) writing an expense report at the end of each program.
  • Attending weekly on-line team meetings and the annual GPSA retreat.
  • Exchanging and collaborating pro-actively with GPSA team members on a regular basis.
  • Providing continuous input into the development and quality improvement of GPSA programs.
  • Participating in training workshops organized by GPSA for homestay families and new staff members.


The position being advertised is for a private contractor, which will be hired for one year, renewable. This is a full-time position approximately equivalent to 35- hour weeks, 50 weeks per year. The position is based in Quetzaltenango Guatemala and requires travelling to Belize and the USA. An ability to obtain or possess the required travel visas is mandatory. .GPSA executes programs throughout the year, however, summer is our busiest season. From June-August each year, the Program Coordinator will be expected to lead programs regularly. During the rest of the year, shorter programs will occur about once per month. There is no office space provided by GPSA.


Education and Experience

  • Undergraduate degree in tourism, education, health, community service development, international relations or a related field is preferred;
  • Must live in Guatemala. Preferably in Quetzaltenango or within a few hours of Quetzaltenango

Essential Skills

  • Demonstrated ability to work in English and Spanish; 
  • Ability to work independently, with limited supervision, in a home-based setting;
  • Excellent interpersonal and organizational skills;
  • Excellent communication and reporting skills to effectively communicate/exchange information, discuss issues, gain support and liaise with stakeholders and the team; 
  • Ability to integrate the local culture, values, traditions and teachings into the programming;
  • Ability to travel frequently to Belize and/or the United States;
  • Excellent critical thinking and decision-making skills;
  • Must be flexible;
  • Demonstrated interest in education, tourism, and health;

Desirable Skills

·        Ability to speak Mandarin;

·        Demonstrated experience working with high school students;

·        Experience working internationally in health or community development;

·        Leadership skills in working with individuals and groups;

·        Demonstrated skills in training;


  • Start date: May.29<sup style="font-family: "Times New Roman",serif; font-size: 9pt;">th</sup>, 2017 
  • Length of contract: 1 year, renewable
  • Salary: from US$5000 - US$6000 annually, depending on the experience and qualifications of the applicant. 
  • Stipend: an annual budget is provided for office utilities (telephone, computer, internet, printing) and visa renewals.  
  • Paid holiday: 2 weeks per year + National Guatemalan Holidays
  • All travelling, accommodation and meal expenses are covered during the on-site academic programs.

Stipend: an annual budget is provided for office utilities (telephone, computer, internet, printing) and visa renewals.  

Paid holiday: 2 weeks per year + National Guatemalan Holidays

All travelling, accommodation and meal expenses are covered during the on-site academic programs.

Application instructions

Please forward your resume and cover letter in confidence with “Program Coordinator Application” in the subject line.

Application deadline: until the position is filled

On behalf of GPSA, we thank all applicants for their interest in the organization!

*Please be sure to indicate that you saw this position on*

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