Head, Talent Acquisition Service

NATO Joint Force Command
  • Location
    Brussels, Belgium
  • Sector
    Non Profit
  • Experience
    Mid Career / Advanced
  • Posted
    Dec 03

Position description

Have you managed dynamic teams delivering in-house recruitment services? Do you have superior people skills to deal with various stakeholders? Are you passionate about finding innovative solutions and driving Talent Acquisition initiatives? If yes, heading Talent Acquisition team at NATO is your new job!


Within the Executive Management Division (EM), NATO’s International Staff (IS) Human Resources (HR) Directorate is comprised of three pillars: Talent Management and HR Integration (recruiting, talent and organisational development and HR business partnership); Staff Services (pay and benefits, personnel support); and HR Policy and Strategy Coordination (IS and NATO-wide HR policy). 

Within Talent Management and HR Integration, the Recruiting Service is serving the IS in all recruitment and selection matters for civilian permanent posts, recruitment of interns, young professionals as well as temporary staff. It runs the staffing for all types of employment through sourcing, selection and onboarding.

You will build and deliver on a global vision and strategy for recruiting and drive operational excellence in this area. You are responsible for running and further developing the activities of the Recruiting Service for the NATO IS. You will coordinate with other NATO structures in order to harmonise and improve NATO-wide Recruiting policies. You will be expected to assess and implement new thinking and modern techniques to meet the changing needs of the Organization. You will introduce innovative and creative ways to attract a wide and diverse range of candidates in a highly high-reaching marketplace by detecting the best recruitment channels, selection tools and assessment techniques as well as by further improving processes and supporting tools. You truly understand recruitment marketing and employer branding.


The Head, Recruiting Service is responsible for running and directing the activities of a team.

2. Qualifications and experience


You have:

  • a university degree, preferably in Human Resources, Management or a related field;

  • at least 5 years’ professional experience in Human Resources Management, particularly in the area of recruitment, in an International Organisation or environment;

  • professional experience leading a small team, programmes and related budgets;

  • a sound knowledge of, and experience with, modern sourcing (including employer branding) and assessment methods;

  • experience developing HR policy.

  • excellent public relations and communications/negotiation skills;

  • convincing writing skills;

  • experience in change management and business transformation;

  • demonstrated customer service orientation;


  • possess strong eye for business and demonstrate ability to drive execution on deliverables;

  • are able to exercise tact in politically sensitive circumstances and in maintaining relationships;

  • possess the following minimum levels of NATO’s official languages (English/French): V (“Advanced”) in one; II (“Elementary”) in the other.


The following would be considered an advantage:

  • a higher level in NATO’s second official language;

  • experience examining and redefining recruitment processes and practices;

  • experience reporting on recruitment activities;

  • experience in a field of NATO core business (international relations, political affairs, defence, security…) and/or a functional area of other HR clients (e.g. IT, finance, construction and general services, etc.).

3. Main accountabilities

Stakeholder Management

Lead the attraction, selection and onboarding process in collaboration with key stakeholders within the Organization. Create and maintain relationships with a view to developing a pipeline of talent. Agree with other HR functions in an effort to develop the internal recruitment process and ensure career opportunities are widely recognised across the Organization. Advise Senior Management on recruitment strategy. Actively and strategically develop and handle candidate sources to build up a viable talent base. Ensure that the recruitment communication channels (websites, social media) are regularly refreshed, updated and maintained. Collaborate actively with peers from other NATO entities to share best practices, tools and processes. Represent NATO IS as a leader in the Shared Service NATO Recruiting Platform, ensuring that the community of users is getting what they expect from the service. Interact daily with a variety of internal and external partners at all levels. 

Financial Management

Watch the recruitment budget for the running of the staffing programmes and all related expenditures. 

Planning and Execution

Handle the end to end attraction, selection and onboarding process for permanent posts of the IS as well as other staffing programmes such as the Internship Programme, Young Professionals Programme and temporary assignments. Act as the lead recruiter for the recruitment of senior posts. Lead the team to deliver on standards of quality and time to hire. Participate in selection processes as HR Representative.

Organisational Efficiencies

Keep improving and optimising the recruitment and selection process and the tools supporting it. Plan for change. Make use of diverse sourcing strategies to achieve recruitment objectives. Review and revise NATO’s recruitment guidelines and policy, as required. Equip hiring managers with the right skills and tools to select the best talent by using leading selection and assessment tools and instruments. Ensure that diversity is embedded in the recruitment objectives, thereby strengthening NATO’s ability to attract and select diverse talent. Report on Key Performance Indicators relevant to recruiting. Give a recruiting perspective to broader HR policy development.

People Management

Lead a small team and handle all activities and operations pertaining to the recruitment cycle, from the notification of post vacancies to the preparation of the administrative files of selected candidates. Organise the development of expertise in the various functional domains of Talent Management and HR Integration: recruitment, training, staff development, performance review and development, and organizational design and development. Facilitate cross-functional training within the Section. 

Project Management

Design and execute new recruitment and staffing strategies, systems and procedures, as needed. Contribute to a broad variety of HR initiatives as project member. 

Perform any other related duty as assigned.

4. Interrelationships

You report to the Head, Talent Management and HR Integration. You work in close coordination with the HR Advisors and other functions within the broader HR Organisation. You interact every day with Divisional Administrative Officers/Executive Officers (AO/XOs), hiring managers as well as representatives of the Staff Association, national Delegations and NATO agencies on all matters relating to recruitment. You also collaborate actively with peers from other NATO entities and other International Organisations.

Direct Reports: 5

Indirect reports: N/a



  • Achievement: Creates own measures of excellence and improves performance;

  • Change Leadership: Personally leads change;

  • Clarity and Accuracy: Monitors data or projects;

  • Conceptual Thinking: Applies learned concepts;

  • Flexibility: Adapts own strategy;

  • Impact and Influence: Takes multiple actions to persuade;

  • Initiative: Plans and acts up to a year ahead;

  • Leadership: Promotes team effectiveness;

  • Organisational Awareness: Understands organisational climate and culture;

  • Self-Control: Responds calmly.

Application instructions

Please be sure to indicate that you saw this position on Globaljobs.org

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