Watch Assistant, GS-6

  • Location
    New York, New York
  • Sector
    Non Profit
  • Experience
    Mid Career
  • Apply by
  • Posted
    Apr 16

Position description

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. And we never give up.

For every child, a champion

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

OPSCEN’s mission is to support UNICEF to achieve its commitments to children in emergencies and to staff security through the provision of vital, 24/7 global information and communications services. The Watch Assistant provides this support by manning the OPSCEN on a shift basis, monitoring and reporting on key global event, and providing emergency communications support as required.

How can you make a difference?

The Watch Assistant is based in UNICEF Headquarters, Office of Emergency Programmes (EMOPS), Security Section, Emergency Operations Centre (OPSCEN) and reports to the OPSCEN Watch Supervisor. The Watch Assistant reports to the OPSCEN Watch Supervisor and monitors emergency-related developments, communicates critical events through real-time alerts and media monitoring reports, provides real-time support to staff around the world, and support NYHQ business continuity.  In order to support 24/7 operations, the Watch Assistant is required to work on rotating shifts, including evenings, nights, weekends and holidays.


Provide UNICEF staff globally with 24/7 emergency information and communication services

  • Provide 24/7 emergency assistance to UNICEF staff globally through immediate advice, follow-up and/or referral;
  • Facilitate emergency-related conference calls, videoconferences and bilateral calls;
  • Maintain global staff contact database, Headquarter (HQ), Regional Office (RO) and Country Office (CO) staffing lists, and distribution lists organized by function, responsibility and location;
  • Review, distribute and archive information from COs, ROs and HQs, including situation reports, updates and appeals, etc.

Issue real-time alerts and/or daily media monitoring reports to update key staff on critical humanitarian and/or security developments globally

  • Monitor global events with potential humanitarian implications for children and/or security implications for UNICEF staff;
  • Disseminate alerts and advisories to key staff at CO, RO and HQ levels;
  • Create and disseminate daily media monitoring reports
  • Following a critical security incident, establish location and safety of UNICEF staff and dependents and ensure immediate follow-up by UNICEF security staff.

Upon the decision of the UNICEF Crisis Management Team, activatesbusiness continuity procedures to ensure that OPSCEN remains operational in the event of a critical incident affecting NYHQ

  • Ensure OPSCEN remains functional in the event of a serious incident in New York through activation of OPSCEN’s business continuity plan;
  • Support monthly operational handovers to OPSCEN’s back-up team;
  • Disseminate messages to NYHQ staff by SMS concerning security incidents and weather events affecting NYHQ.

To qualify as an advocate for every child you will have…

  • Education: Completion of secondary education in related field, e.g. international relations, humanitarian response, social studies, etc.
  • Work Experience: 6 years of relevant work experience.
  • Language Proficiency: Fluency in English is required; proficiency in another UN language highly desirable.
  • Passing the GGST Exam (Global General Service Test) or UN ASAT in English is required.
  • Non-US candidates must be in possession of an existing US G4 visa or be a US permanent resident/citizen.

For every Child, you demonstrate…

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.

The technical competencies required for this post are:

Core competencies

  • Communication [I]
  • Working with People [I]
  • Drive for Results [I]

Functional Competencies:

  • Planning and Organizing [I]
  • Adapting and Responding to Change [I]
  • Coping with Pressure and Setbacks [I]

Application instructions

Please be sure to indicate that you saw this position on

follow us on Twitter