Position description
Responsibilities
Strategic Leadership & Program Oversight
- Lead the strategic direction and execution of IJM Malaysia’s law enforcement engagement to combat labor trafficking and forced labor crimes;
- Oversee planning and execution of victim rescue and suspect arrest operations in collaboration with Malaysian enforcement agencies;
- Ensure full implementation of law enforcement-related project deliverables and alignment with IJM’s mission and national priorities in coordination with the Regional ILED Specialist.
Case Management & Advocacy Strategy
- Provide expert oversight of IJM and implementing partner case management processes, ensuring ethical, timely, and effective handling of forced labor cases;
- Identify and prioritize cases with high potential for systemic advocacy, legal precedent, or public awareness;
- Ensure all casework is trauma-informed, survivor-centered, and compliant with IJM ILED Standards and Malaysian legal standards.
Capacity Building & Mentorship
- Design and lead strategic training and mentoring programs for law enforcement agencies, IJM partners, and frontline responders;
- Provide technical assistance and coaching to build long-term investigative and operational capacity;
- Develop and adapt tools, protocols, and guidance to support sustainable improvements in law enforcement responses.
Relationship Building & Stakeholder Engagement
- Build and maintain high-trust relationships with key stakeholders, including local law enforcement agencies, prosecutors, and NGOs;
- Foster collaboration and mutual accountability with IJM partners and government agencies;
- Represent IJM in task forces, working groups, and public forums to advocate for systemic improvements.
Cross-Border Collaboration
- Coordinate with IJM regional country offices and international partners on cross-border investigations and victim repatriation;
- Facilitate joint operations and information sharing between Malaysian and foreign law enforcement counterparts.
Legal & Operational Expertise
- Maintain deep knowledge of Malaysian and international legal frameworks relevant to forced labor and human trafficking;
- Guide law enforcement in identifying trafficking and forced labor indicators, evidence collection, and victim protection procedures;
- Serve as a subject matter expert and, when appropriate, as a witness in IJM-supported cases.
Monitoring, Reporting & Compliance
- Ensure accurate and timely documentation of case activities in IJM systems and relevant platforms (e.g. JDS);
- Prepare analytical reports, case summaries, and performance updates for internal and donor reporting;
- Support budget planning and ensure responsible use of funds in line with IJM’s financial and compliance standards.
Team Development & Staff Well-being
- Lead and mentor a multidisciplinary team, fostering a culture of collaboration, accountability, and trauma-informed practice;
- Coordinate with IJM’s security and HR teams to ensure staff safety, resilience, and professional development.
General Tasks
- Ensure full compliance with all applicable Malaysian laws, IJM policies, ethical standards, and international best practices in all aspects of law enforcement engagement and casework;
- Maintain accurate and timely records by utilizing IJM’s casework tracking systems and data management tools, contributing to effective monitoring, evaluation, and reporting;
- Support the Country Director with additional duties and responsibilities as assigned, contributing to the overall success and adaptability of IJM Malaysia’s operations.
Qualifications
- Minimum 10 years of progressive experience in law enforcement, criminal justice, or anti-trafficking work, with at least 5 years in a leadership or strategic role;
- Proven expertise in case management, investigations, and capacity building, particularly within the Malaysian legal and law enforcement context;
- Demonstrated experience working in cross-cultural and multi-stakeholder environments, with the ability to navigate complex institutional dynamics and build trust across diverse communities;
- Exposure to international anti-trafficking frameworks, cross-border collaboration, or regional law enforcement initiatives is highly desirable;
- Strong understanding of Malaysian legal frameworks (e.g., ATIPSOM Act, Penal Code, Employment Act) and relevant international instruments (e.g., Palermo Protocol, ILO Conventions);
- Exceptional interpersonal and communication skills, with the ability to lead, influence, and collaborate with government agencies, NGOs, and international partners;
- Demonstrated commitment to trauma-informed, survivor-centered approaches in law enforcement and justice system engagement;
- Fluency in English is required; proficiency in Bahasa Malaysia is an asset;
- Strong analytical, strategic thinking, and problem-solving skills, with the ability to manage complex cases, projects, and teams effectively;
- Experience leading criminal investigations and establishing, developing and managing effective operative and informant networks to gather information on potential crimes, suspects and victims;
- Experience in planning, organizing and implementing law enforcement capacity building or police reform efforts;
- Understanding of law enforcement theories and methodologies such as community policing, problem-oriented policing, intelligence-led policing, etc.;
- Experience preparing plans at the strategic, tactical and operational levels for investigative activities and operational security;
- Experience conducting, supervising and coaching personnel in undercover or discreet investigative operations;
- Strategic planning skills and experience;
- Analytical skills: ability to assess, understand, and iterate creative solutions to complex problems;
- Leadership, team building, mentoring, coaching, consulting, and training skills;
- Experience using digital forensic analysis equipment and programs and other investigative programs and tools preferred;
- Proficiency with Microsoft Office applications, particularly Outlook, Word, PowerPoint and Excel;
- Malaysian driving license or ability to obtain one.
Application instructions
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